We know that our clients do not only require services which meet the highest quality standards, but also that such services are rendered in a timely manner.
Consequently, when requested by a client, we may jointly agree on specific service levels which may be measured and reviewed online through our technology tools. Such service level agreements may result in a discount in our fees, whenever our firm does not meet the agreed timing.
This alternative is used mainly when rendering legal advice for the day-to-day operation of our clients as well as Legal Process Outsourcing services.
If you want to know more about this alternative, please contact us.