Like any other company, client satisfaction is one of our key motivations. As a result, we have structured a program by means of which we offer to all of our clients a value guarantee.
What is it? It is our commitment to deliver quality legal services that meet our clients’ expectations.
How does it work? If any of our clients consider that the services we provided do not meet their expectations, we will review the case along with the client. If the intended results were not obtained our firm will reimburse the fees which were billed for that particular service.
Why does this benefit us? In addition to guaranteeing client satisfaction, we introduced this program for purposes improving constantly. We believe that the best way to do so is by permanently receiving feedback from clients.